Terms of Service
By accessing this site or purchasing from Signal Supply, you agree to these Terms. If you do not agree, please do not use the site or services.
Last updated: January 1, 2026
1. Eligibility
Access is limited to qualified researchers, laboratory professionals, and organizations engaged in legitimate scientific research. You must be at least 21 years of age. We may request verification of research credentials at any time and reserve the right to approve or deny any customer or order at our sole discretion.
2. Products & intended use
All products are sold strictly for in-vitro research and laboratory use. By purchasing, you acknowledge that products are not for human or animal consumption, diagnostic, or therapeutic use; are not intended to diagnose, treat, cure, or prevent any disease; and that no information on this site constitutes medical advice or dosing guidance. You agree to comply with all applicable laws regarding the purchase, possession, and use of research compounds.
3. Orders & payment
You agree to pay all charges at the prices in effect when incurred and authorize us to charge your payment method. All orders are subject to acceptance and availability, and we reserve the right to refuse or cancel any order. Prices are subject to change without notice.
4. Shipping & delivery
We ship within the United States. Shipping times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays beyond our control.
5. Returns & refunds
Our return policy is detailed on the Returns & Refunds page. Opened or reconstituted products cannot be returned. Damaged or defective products will be replaced at no cost per that policy.
6. Prohibited conduct
You agree not to use the site unlawfully, misrepresent your identity, scrape or disrupt the site, resell products without authorization, or use products inconsistently with their intended research use. You further agree not to discuss, promote, or engage in human or animal dosing of products, or market any product as suitable for human consumption or therapeutic use. Violations may result in immediate account termination.
7. Assumption of risk
Your purchase, handling, storage, and use of any product is at your sole risk. By purchasing, you voluntarily assume all risks associated with the product, including those arising from improper storage, handling, contamination, degradation, or misuse, and waive claims against Signal Supply arising from your use or misuse to the fullest extent permitted by law.
8. Disclaimer of warranties
The site and all products are provided “as is” and “as available” without warranties of any kind. We disclaim all warranties to the fullest extent permitted by law, including merchantability and fitness for a particular purpose. Lab results reflect testing at the time of analysis and do not guarantee outcomes in any specific application.
9. Limitation of liability
To the maximum extent permitted by law, Signal Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total aggregate liability shall not exceed the amount you paid for the specific product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Signal Supply and its owners, employees, and affiliates from any claims, damages, or expenses arising from your use or misuse of products, any statements or content you make referencing our products, any violation of these Terms, or any regulatory action resulting from your actions. This obligation survives account termination.
11. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law provisions. Any permitted litigation shall be brought in the state or federal courts located in Florida.
12. Changes to terms
We may modify these Terms at any time. Changes are effective upon posting. Continued use after changes constitutes acceptance.
13. Contact
Questions about these Terms can be directed to our support team. (Contact details to be finalized before launch.)
FDA disclaimer. Statements regarding these products have not been evaluated by the U.S. Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease and are sold for research use only.