Privacy Policy
Signal Supply is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our site or make a purchase.
Last updated: January 1, 2026
1. Information we collect
We collect information you provide directly to us:
- Contact information — name, email, phone, and shipping/billing addresses
- Payment information — processed securely through our payment providers
- Order information — products purchased, order history, and transaction details
- Communication data — messages and support requests you send us
- Account information — username and password if you create an account
2. Automatically collected information
- IP address and browser type
- Device information and operating system
- Pages viewed and time spent on our site
- Cookies and similar tracking technologies
3. How we use your information
- Process and fulfill your orders
- Communicate with you about orders and products
- Send promotional emails (with your consent)
- Improve our site and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information sharing
We do not sell your personal information. We may share it with service providers (payment processors, shipping carriers, email providers), when required by law, or in connection with a business transfer.
5. Data security
We use SSL/TLS encryption for data in transit, PCI-compliant payment processing, limited employee access, and encrypted storage to protect your information.
6. Cookies & tracking
We use cookies to remember your cart and preferences, analyze traffic, and personalize your experience. You can control cookies through your browser settings.
7. Your rights
You may access, correct, or delete your personal information, opt out of marketing, or request a portable copy of your data. California residents have additional rights under the CCPA, including the right to know, delete, and opt out of sale (we do not sell personal information).
8. Children’s privacy
Our site is not intended for individuals under 21. We do not knowingly collect information from anyone under 21 and will promptly delete it if discovered.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with an updated date. Continued use after changes constitutes acceptance.
10. Contact
Questions about this policy can be directed to our support team. (Contact details to be finalized before launch.)
FDA disclaimer. Statements regarding these products have not been evaluated by the U.S. Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease and are sold for research use only.